Information is the cornerstone of our ability to meet and exceed our clients’ expectations. At NGOC, we
are committed to maintaining the security, confidentiality and accuracy of the personal information we
collect, in order to provide the highest level of service to our clients. Our clients’ trust is our most
important asset and with that in mind, we developed a comprehensive Privacy Policy for handling
personally identifying information.
Our privacy policy adheres to both, the guidelines and
principals underlying the Personal Information Protection and Electronic Documents Act, as well as our
own commitment to ensuring that clients are comfortable providing us with personal
information.
What Does This Policy Cover?
Our privacy policy covers NGOC’s treatment of your personally identifying information when you visit our
website or when you use our services. Our policy also covers NGOC’s handling of any personally
identifying information our business partners share with us, as well as the personally identifying
information we share with our business partners.
“Personally identifying information” is any
information that can, by its very nature, identify who you are. Examples of this type of information are
your name, age, ID numbers, income and ethnic origin, to name a few.
Consent
If you continue to use our website or services and/or submit your personal information to NGOC, you
consent to the purposes and a use outlined below for which NGOC collects and/or shares your personal
information.
What Sort of Information Do We Collect?
You have complete control over your personal information. In general, you can visit our website or
contact us through other means without providing us with any personal information. There are, however,
instances where we may require personal information.
Information Sharing and Disclosure
NGOC may only send personally identifiable information about you to other organizations when we have
your consent to share the information. We may disclose personal information without consent when
required by law, but the information we provide will be limited to only what is legally
required.
Aggregating Non- Personally Identifiable Information: IP Addresses and Cookies
Anonymous User Browsing: You can visit our website without telling us who you are or revealing any
information about yourself, including your e-mail address. In this case, our web server may collect the
IP address and domain you used to access our website, the type and version of web browser and operating
system you are using; the number, duration and frequency of visits to our website and the website you
came from and visit next.
This anonymous information cannot be traced to a specific individual
user. It is used by NGOC to measure the number of visits, average time spent, pages viewed, most popular
preferences and other statistics about website visitors. This allows us to determine the characteristics
of users on NGOC’s website and our most popular services. We may use this data to monitor website
performance for systems administration purposes, to make the NGOC website easier and more convenient to
use, as well as improving NGOC’s services and tracking visitor information in aggregate form (e.g. the
number of visitors using the website).
Security
NGOC has organizational, physical and technological measures in place to protect against the loss,
misuse or alteration of personal information under our control. Security practises are also reviewed on
a regular basis.
Contacting Us
If you have any questions about our privacy policy, please contact the firm at info@nationalrdinc.ca. If
you have any questions about how user information is stored or the record of your visit to our website,
please e-mail us at info@nationalrdinc.ca or contact us via mail at:
National Group of Companies
111 Farquhar Street – Unit 72
Guelph, Ontario
N1H 3N4